Tim's Portfolio

WORK

ABOUT ME

CONNECT

WORK

ABOUT ME

CONNECT

Timothy Sun

Lead Senior User Experience Designer | Digital Production | Service Design | Design Researcher | Master of Design (MDes) in Strategic Foresight and Innovation

Lead Senior User Experience Designer | Digital Production Manager | Service Design | Design Researcher | Master of Design (MDes) in Strategic Foresight and Innovation

With over 10 years of experience in design research, user experience design, user interface design, system design, interactive learning design, and strategic foresight. I have spent the last few years transforming and leading a digital learning platform to national success.

In 2023, I received the Professional Futurist Recognition from the Association of Professional Futurists. Specializing in human-centered design, I help organizations tackle complex problems, create compelling services and experiences, and implement innovative ideas. I excel in designing intricate, data-sensitive digital products and managing projects ranging from $100,000 to $1,000,000.

Beyond design, I am adept at building teams and fostering growth. My diverse background enables me to communicate seamlessly across multidisciplinary teams, translating business goals into actionable design tasks and tangible development outcomes.

Expertise

Design Research

Aimed at understanding and improving design practices, processes, and outcomes through the study of user needs, behaviors, and contexts. Involves employing various methods and tools to gather and analyze data, thereby informing and enhancing the design process.

Design Research

User Experience Design (UXD)

The process of crafting products that deliver meaningful and relevant experiences to users, emphasizing usability, accessibility, and interaction. It requires a thorough understanding of users' needs, behaviours, and motivations through research, prototyping, and iterative testing to ensure a seamless and satisfying user journey.

User Experience Design (UXD)

User Interface Design (UI)

Designing the visual and interactive aspects of a digital product, such as buttons, icons, and layouts, to enhance usability and user interaction. It focuses on ensuring the interface is intuitive, aesthetically pleasing, and easy to navigate.

User Interface Design (UI)

System Design

The process of defining the architecture, components, modules, interfaces, and data for a system to satisfy specified requirements. It involves creating detailed blueprints that outline how different parts of the system will interact and function together to achieve the desired outcomes.

System Design

Interactive learning Design

Creating educational experiences that actively engage learners through interactive elements, such as multimedia, simulations, and hands-on activities. The goal is to enhance learning outcomes by fostering active participation, immediate feedback, and adaptive learning pathways tailored to individual needs.

Interactive learning Design

Strategic Foresight

The process of systematically exploring and preparing for future trends, challenges, and opportunities to inform long-term planning and decision-making. It involves using various systemic methods, such as scenario planning, icebergs, environmental scan, causal loop and trend analysis, to help organizations prepare for and shape their future proactively.

Strategic Foresight

Recent Experience

View Resume

September 2015 - September 2016

Sessional Design Thinking Instructor (Contract)

McMaster University | Hamilton

Assisted in teaching design thinking to graduate students and helped them applied it to real-life business opportunities. These creative design skills included empathy for the user (the essence of design thinking), users’ insights, reposition problems, and assess project directions for wicked problems.

November 2017 - Present

Lead User Experience Designer & Production Manager

Lead User Experience Designer & Digital Production Manager

Operation Springboard | Toronto

Overseeing a 12-person cross-functional agile team, driving the transformation of user and partner needs into interactive learning design solutions. Managing end-to-end design processes from product foresight to product launch, while fostering collaboration among developers, designers, and stakeholders through effective agile project planning and communication.

January 2017 - September 2017

J&K Scientific Ltd | Toronto

Lead User Experience Designer & Business Manager (Contract)

Responsible for the efficient management and operation of the J&K Scientific Toronto business office including human resources management, payroll, accounts payables and receivables, resident business files and admission processes. In conjunction with project management on ERP and CRM development

January 2014 - January 2017

User Experience Designer & Project Lead

Canadian Design Network | Toronto

Managed and supported design project developments including branding, user experience design, and graphic design. Worked with an interdisciplinary focus between design and business strategy development to visualize opportunities and identify potential solutions.

September 2015 - September 2016

Sessional Design Thinking Instructor (Contract)

McMaster University | Hamilton

Assisted in teaching design thinking to graduate students and helped them apply it to real-life business opportunities. These creative design skills included empathy for the user (the essence of design thinking), users’ insights, repositioning problems, and assessing project directions for wicked problems.